01
Use of the service
Fojas provides voice AI agents for inbound and outbound workflows, including reception, booking, qualification, support, and customer follow-up.
Terms
Terms of Service
A practical terms overview for using Fojas voice AI agents in pilots and production.
Last updated: April 26, 2026
02
Customer responsibilities
Customers are responsible for caller consent, lawful use of caller data, accurate workflow instructions, and permissions for connected systems such as CRM, calendar, and ticketing tools.
03
Availability and pilots
Pilot scope, traffic volume, regions, integrations, service levels, and support commitments are agreed in writing before production traffic starts.
04
Contact
For commercial terms, contact Fojas through the support page and include the agreement or review stage.
Need a formal review?
For security, privacy, DPA, or procurement questions, contact Fojas and include your company, region, and review stage.