live
Samira
AR · UAEReception
Voice AI agents
Voice AI agents for the calls that matter
Answer, qualify, book, and route calls with agents tuned to your workflows. Built for teams across Saudi Arabia, the UAE, and global markets, with regional controls your security team can review.
Regional deployment options for KSA, UAE, and EU workloads.
- Multilingual
- Custom made
- Inbound & outbound
- Arabic speaking
Live call·Samira · Saudi Arabic
live
SamiraAR · KSA
Arabic voice agent
Caller
Hi, I'd like to reschedule my appointment.
Fojas · Samira
Of course. I have you on Thursday at 10. Would Tuesday at 14:30 work?
Caller
Tuesday afternoon is perfect.
Fojas · Samira
Done. Tuesday 14:30 is confirmed. The calendar invite is on its way.
Audio · interruption-ready00:23 · turn 4
Why teams need voice AI
Customer conversations should not wait on availability
Customers still call when the issue is urgent, personal, or high value. The hard part is giving every caller a useful answer without stretching your team across late nights, languages, and peak demand.
30%
After-hours demand
of inbound calls can arrive when teams are least available.
40+ hrs
Manual phone work
can be spent on rescheduling, qualification, and repeat questions.
24/7
Coverage expectation
across business hours, weekends, languages, and regions.
From pilot to production
Start narrow, prove value, then expand with control
Connect one workflow first, test it with your team, then phase real traffic with transcripts, recordings, and performance data you can review.
- 01
Connect
Forward an existing SIP trunk or assign a Fojas-provided number. We work with standard telephony providers.
- 02
Configure
Define the goal, language, voice, escalation rules, and tools such as calendar, CRM, ticketing, or webhooks.
- 03
Go live
Start with limited traffic, monitor every call, and expand only when accuracy, latency, and handoff rules are ready.
Voice agents for real workflows
One platform, many trained agents
Create agents for reception, booking, qualification, support, and follow-up. Each one uses the language, tone, tools, and escalation rules that match the workflow.
Arabic variants can be tuned for Saudi, UAE, GCC, and North African callers.
live
Salem
AR · KSABooking
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Yassine
FR · MAOutbound
live
Saray
FR · ParisRecruitment
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Jane
EN · USTier-1 support
Common use cases
Popular use cases, custom built
Start where customer coverage matters most. These are examples, and every use case can be shaped around your team, market, and systems.
01
Inbound reception
Answer routine inbound calls, identify intent, capture lead details, and create CRM records before the call ends.
02
Appointment booking
Read live calendar availability, offer suitable slots, hold bookings, and send confirmations.
03
Outbound qualification
Call new leads, ask approved qualification questions, and send qualified prospects to the right owner.
04
Tier-1 support
Handle common requests on the call and escalate complex or sensitive cases with the full context.
05
Reactivation campaigns
Re-engage dormant customers with timely, polite outreach in the language they prefer.
06
Multilingual desks
Serve Arabic and English callers through one experience, with routing and fallback rules per market.
Voice AI that works
Turn every customer conversation into action
Fojas answers, qualifies, books, follows up, and hands over with context, so your team can move faster without losing the human standard customers expect.
p50 < 350ms
Always available
Handle peak hours, after-hours requests, and multilingual demand without stretching your team.
Natural conversations
Let customers speak normally, interrupt, clarify, and get a clear answer without waiting in a queue.
Built around your business
Shape every workflow around your offers, rules, tone, calendars, CRM, and approval process.
From call to next step
Capture details, update systems, book appointments, create tickets, or route the right lead to the right person.
Easy to review
See what happened in every conversation with outcomes, transcripts, recordings, and clear follow-up notes.
Safe handover
Escalate sensitive, complex, or high-value conversations to your team with the full context included.
Under the hood
A voice stack your technical team can inspect
Audio enters through SIP, WebRTC, or PSTN. Fojas routes the stream through speech recognition, workflow logic, approved tools, and low-latency voice output. Calls can be logged, reviewed, redacted, and escalated according to policy.
Ingest
- SIP trunks
- WebRTC
- PSTN
- Carrier failover
Fojas core
- Streaming ASR
- Intent-tuned LLM
- Low-latency TTS
- Tool orchestration
Egress
- CRM
- Calendar
- Ticketing
- Webhooks
Regulated-ready
Security and data controls from the first pilot
Regional processing, configurable retention, key-management options, audit trails, and documented controls for teams that review security before scaling a new platform.
Data residency
Choose KSA, UAE, or EU processing options for eligible workloads. Cross-region movement follows an explicit policy.
Customer-managed keys
BYOK with HSM-backed isolation. Rotate, revoke and audit per call.
Zero retention
Optional ephemeral modes for workflows where transcripts, audio, or logs should not be retained.
Compliance-ready
Designed around SOC 2, ISO 27001, and GDPR expectations, with formal controls documented during enterprise review.
PII handling
Redaction policies for card numbers, IDs, health data, and other sensitive fields in supported workflows.
Carrier-grade isolation
Tenant isolation, signed call audit trails, and reviewable operational logs for production environments.
Built around your workflow
Configure the agent around your operation
Set voice, language, dialect, behavior, tools, and escalation rules per workflow, phone number, and business hour.
Adjust language, voice, and behavior without rebuilding the workflow.
Reception · Saudi Arabia
live- + English fallbackLanguageArabic, KSA dialect
- Tap to previewVoiceSamira, warm
- PersonaPolite, concise, confident
- ToolsGoogle Calendar, HubSpot, Zendesk
- EscalationHand off to human at low confidence or compliance keyword
Live preview
Caller
I'd like to book an appointment tomorrow morning if you have availability.
Samira
Of course. I can offer 9:30 or 10:15 tomorrow morning. Which works better?
Questions enterprise buyers ask first
Frequently asked questions
Clear answers before you put real call traffic on the platform.
How fast can we go live?
Most pilots can be scoped and tested in two to three weeks, depending on telephony access, integrations, call scripts, and security review.
Where is my data hosted?
Pin processing to KSA, UAE or EU. We don't move data across regions without an explicit policy.
Can the agent escalate to a human?
Yes. By intent, sentiment, keyword or compliance trigger. The handoff includes the live transcript and full call context.
What does it cost?
Pricing is based on call volume, regions, integrations, and support needs. We usually estimate it after the pilot workflow is clear.
Do you support BYOK?
Yes. Customer-managed keys with HSM-backed isolation. You can rotate, revoke and audit per call.
What about prompt injection and abuse?
Fojas uses guardrails such as prompt-injection defenses, escalation rules, abuse detection, out-of-scope handling, and safe fallback to humans.
Which telephony stacks do you support?
Any SIP-compliant carrier, WebRTC for browser, and PSTN via partners. Carrier failover is built in.
Do you sign DPAs and NDAs?
Yes. Enterprise pilots can start under NDA, and a DPA can be reviewed before any production traffic is routed.
Get started
Ready to design your first voice workflow?
In a short call, we map one workflow, the caller journey, the systems involved, and the controls your team needs before a pilot.
Pricing depends on call volume, regions, integrations, and support requirements.